Right On Call vs Jobber AI Receptionist: Which Should a Jobber Shop Use?

Where Jobber Receptionist wins

Native to Jobber, with nothing else to connect.
Included on Plus with unlimited use.
Handles text conversations as well as calls.
Cheap to try at low volume on the add-on.

Where Right On Call wins

A script written for your trade by a person, then tuned after launch.
Per-minute billing to the second instead of per conversation, so a busy week does not multiply fees.
Canadian postal-code coverage with out-of-area bookings refused in code.
English and French on every call.
Photo intake by text, a safety script for gas or sparks, and a recovery text after a hang-up.
Works with Jobber, Cal.com, Calendly, and Zoho, so you are not tied to one tool.

The 9 PM call that rings out

The same call, followed through both products. Nobody at the shop could get to it.

Jobber Receptionist

1Jobber’s receptionist answers from your Jobber settings
2Answers questions and collects the request
3Books into your Jobber schedule where you allow it
4On the add-on, that conversation counts toward the monthly bundle

Right On Call

1You had your rings to pick up and could not
2The receptionist answers as your shop, in English or French
3Triage: a no-heat call is urgent, a tune-up is not. Postal code checked
4A real open time is booked, or your on-call phone gets the job by text
5On a booking, the caller gets a confirmation text and a request for a photo

Side by side

Jobber Receptionist compared with Right On Call
Topic	Jobber Receptionist	Right On Call
Price	About US$29 a month for 30 conversations, then about US$0.79 each. Included on Plus	$150 CAD a month for 200 answered minutes, then $0.75 a minute
Writes into Jobber	Native	Yes: dashboard connect, creates the client and the job. Does not assign a technician
Who configures it	You, inside Jobber settings	We write the script, triage, and call flow for your shop, test it on your number, and tune it after launch
Emergency triage	Settings you control	Emergency vs routine rules written for your trade. Gas, smoke, or spark reports get a bounded safety script and a human callback
Service area	Settings you control	Canadian postal-code check with a readback. Out-of-area bookings refused in code
Channels	Calls and texts	Calls, with SMS confirmation, photo intake, and reminders after
After a hang-up	Check current behaviour	Recovery text when the caller hangs up. Booking by text reply is coming soon
Languages	Check current language support	English and French on every call. Others on request
Your phone number	Jobber phone setup	Keep your number and forward, publish the included Twilio number, or port

You can run both: Jobber as the board, us on the phone

The question for a Jobber shop is not which board to use. Jobber stays your board either way. The question is who writes the receptionist and how the calls are billed.

Jobber’s receptionist is configured by you inside Jobber and billed per conversation on the add-on, where texts count too. Right On Call is written for your trade by a person and billed per minute to the second. It connects to Jobber from our dashboard and creates the client and the job on the same call, so the morning dispatcher opens Jobber and the work is there.

Right On Call is also not built to replace your office. You or your office answer first. It picks up what rings out: the call you could not take on a roof, the one at 9 PM, the Saturday storm.

What Jobber Receptionist costs

Published by Jobber in US dollars: an add-on on select plans at about $29 a month for 30 conversations, then about $0.79 per extra conversation, and included with unlimited use on the Plus plan. Calls and texts both count as conversations.

Right On Call is on the pricing page, in Canadian dollars, with what each tier does not include.

Where both sit in the market

Message → job in your tools

You build it, it booksBuilt for you, it booksYou build it, you get a messageBuilt for you, you get a message

You build it → built for you

Our read of the market, not a measurement. Across: who builds the call flow. Up: whether the call ends as a message or as a job in your own tools. Jobber Receptionist is highlighted.

Choose Jobber Receptionist if

You are on Jobber Plus and a generic pickup is enough.
You get fewer than 30 conversations a month.

Choose Right On Call if

You are on Grow or Connect and after-hours volume runs well past 30 conversations.
You want trade triage, postal-code checks, and French handled for you.
You want the receptionist to keep working if you ever leave Jobber.

Built for the calls you miss, not to replace the people who answer

Right On Call can answer every call if you want it to. That is not what it is built for. It is built so that a call you would have missed, on a roof, in a crawlspace, at lunch, after 5, on a Saturday, gets picked up and ends as a booked job instead of a voicemail nobody returns.

Why Right On Call →

Right On Call vs Jobber Receptionist: questions

Can I use Right On Call and Jobber together?

Yes. Connect Jobber from the Right On Call dashboard and the call creates the client and the job. It does not assign a technician, and it is not a Jobber App Marketplace listing. Dispatch stays on your board.

Should I replace Jobber’s receptionist with Right On Call?

Not always. If you are on Plus and a generic after-hours answer is enough, keep what is included. Right On Call earns its $150 when you need a trade script, emergency triage, French, photo intake, and billing that does not climb per conversation in a busy week.

Get a Free Missed-Call Audit Talk to Maya, our demo line (226) 559-5680

Sources

Jobber Receptionist details come from its published pages and independent reviews as of September 26, 2026. Plans change; check theirs before you decide. If something here is out of date, email hello@rightoncall.com and we will correct it. Product names are trademarks of their owners. Right On Call is not affiliated with or endorsed by Jobber Receptionist.

Right On Call vs Jobber Receptionist.