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Right On Call
Serving Ontario · rooted in London & Southwestern Ontario

Keep your number. Never miss the job.

Right On Call is an AI receptionist for home-service shops. Your line stays on Virgin, Bell, or whoever you already use. You answer if you can. After a few rings, we pick up, book the work, and text your tech.

Get a Free Missed Call Audit
AI voice receptionist dashboard answering a live call and booking an appointment

  • Built in Ontario, with local support rooted in London & Southwestern Ontario

  • For home service, repair, and property management businesses

  • Bilingual by design: answers callers in English and French

Where we work

Rooted in Southwestern Ontario, serving the province

These are the cities we know best: the housing stock, the weather patterns, the service-area arguments. Everywhere else in Ontario is served remotely.

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Integrations

Sits on the number your leads already call

Google LSA, HomeStars, and Yelp do not need a partnership badge. They ring the number on your listing. Jobber and Housecall Pro are scoped during setup, labelled, not pretended.

View all integrations
  • Google LSALive today

    Local Services Ads already ring the number on your Google listing. We sit on that line, so the lead is answered instead of going to voicemail.

  • HomeStarsLive today

    Ontario homeowners search HomeStars for a pro. We answer the number HomeStars publishes for your business, so a click-to-call lead is answered instead of going to voicemail.

  • Yelp

    Live today

    Yelp click-to-call and message leads hit your public number. The receptionist picks up; we do not scrape the Yelp inbox.

  • Google CalendarLive today

    Live today through Cal.com or Calendly. Direct Google OAuth, skipping the middle layer, is a scoped setup.

  • Cal.com

    Live today

    Default booking calendar. Connects through to Google, Outlook, and iCloud so the slot is real.

  • Twilio

    Live today

    Inbound numbers, SMS confirmations, photo intake, and escalation texts.

  • JobberOn request

    The call becomes a Jobber request or job on the board you already run. Scoped as a custom adapter during setup, not a self-serve marketplace install.

  • Housecall Pro

    On request

    Booking and job notes into Housecall Pro for shops already on it.

See it, then try it

Hear Right On Call handle a call before you commit.

Pick your industry to preview how the AI triages a real scenario, then request a live call and talk to it yourself.

Sample call preview

Apex Mechanical

AI receptionist · Maya

0:00 / 0:38

This is a scripted preview, generated from the product scripts, not a silent waveform. Want to talk to the real thing?

Revenue recovery

What missed calls are actually costing you

A planning estimate: missed calls × a realistic recovery rate × your average ticket, minus a Right On Call month.

Estimated recovery

$5,434/month

About 19.1 recovered jobs · $65,208 / year

Right On Call month
$150
Net per month
$5,284
vs monthly plan
36× recovered

Estimate only. Not a guarantee. Recovery assumes a live answer on calls that currently hit voicemail. Actuals depend on your mix of emergencies, quotes, and junk calls.

Open the full calculator

Onboarding

Live in two weeks once the pack is in

The promise is two weeks from a complete onboarding pack: hours, coverage, on-call numbers, greeting, and the tools you already use. If something's missing, we wait on you, not the other way around. Always under a month when the pack is complete.

  1. Day 0

    You send the onboarding pack

    Hours, service area, emergency rules, on-call numbers, greeting, and the tools you already use. The clock starts when this is complete, not when you first email us.

  2. Days 1–5

    We write the receptionist

    Script, triage, dispatch rules, and the calendar or field-service hook. You hear a first pass and mark what sounds unlike your shop.

  3. Days 6–10

    We wire the phones

    Number, recording disclosure, SMS templates, dashboard access, and a private test line so you can argue with it before customers do.

  4. Days 11–14

    You go live

    Forward or port the public number. We sit on the first real calls with you and tune anything that feels off. Most founding customers are live inside two weeks of a complete pack. Always under a month when the pack is in.

Want the wiring diagram? How the technology actually works

Built for how your business actually gets calls

Pick your business type to see exactly how the AI receptionist works for you.

The math on a missed service call

A homeowner with water pooling under the sink doesn't leave a voicemail. They hang up and call the next number on the list. Every unanswered ring after hours is a job, often a same-day ticket, handed to whichever shop picks up. Right On Call makes sure that shop is yours.

Learn more about Home Services
  • Emergency vs. routine call triage
  • Captures make, model & unit details
  • Instant dispatch to on-call technicians
Bilingual on the phone

Speak Your Customer's Language.

If a caller starts in French, the receptionist stays in French, a real advantage across Ontario. This site is in English. The conversation on the line is not. Other languages can be trained as part of a build.

EnglishNative fluencyFrenchFrançais natifCustom training on request
What bilingual intake actually requires →
FR

Bonjour, comment puis-je vous aider aujourd'hui?

EN

Hi! I can book that appointment for you right now.

FR

Parfait, je réserve votre rendez-vous pour demain.

Under the hood

Serious operations, small-business simple

Predictable Pricing
A flat monthly plan with clearly-defined overage, so you always know roughly what the phones cost you—no surprise usage bills.
Fits Your Workflow
Calls, bookings, and dispatch drop straight into your maintenance calendar and dispatch workflow, so nothing gets re-keyed by hand.
Smart Handoff
When a call needs a human—complex judgment or a real escalation—the AI texts your team right away so nothing important slips through.

Full catalogs live off the homepage: features and integrations.

Security & compliance

Treat the phones like customer data, because they are

Read how we handle data

  • PIPEDA-aligned

    Minimum data, recordings belong to you, no list-selling.

  • Not used to train models

    Your calls are for dispatch and booking, not foundation-model training.

  • You can kill the line

    Dashboard switch, encrypted tokens, isolation per client.

A bespoke build, not a templated tier

Most voice AI is a platform you configure yourself. We build the whole thing around your business. Here's the difference.

Templated SaaS platforms

  • One-size template dropped onto every business the same way
  • Calendar sync only—no real hook into how you dispatch
  • DIY infrastructure: you build and maintain the call flows
  • Generic scripts that don’t know your trade or your jobs
  • Tiered plans you grow into, not a fit for how you work

The Right On Call way

  • A receptionist built bespoke around your business, one client at a time
  • Deep field-service adapters—triage and dispatch, not just booking
  • Done-for-you setup, scripting, and ongoing tuning
  • Scripts written for your trade, your service area, your emergencies
  • A boutique build, not a self-serve platform you configure alone

Simple pricing, built around your calls.

A one-time setup, a predictable monthly plan, and add-ons only for what you actually use.

Setup
One-time
Script building, call flow design, and telephony configuration, tailored to your business. Two ways to get started:
  • One-time setupPaid once, no commitment required.
    $750
  • With a 3-month commitmentReduced setup when you commit to a 3-month term.
    $500
Monthly plan
Ongoing
Everything you need to keep the phone answered, month after month.
~$150/month

Includes 150 minutes

  • 150 minutes of answered calls included
  • 24/7 after-hours call answering & triage
  • Emergency dispatch to your on-call team
  • Overage billed at ~$0.40–0.50 / additional minute
Get started

SMS & photo intake

Let callers text details and photos of the problem straight into the job. Billed as a separate add-on line item on top of your monthly plan.

FSM / CRM integration

Custom integration work is scoped and quoted as part of setup, so the AI plugs into the field-service and CRM tools you already run.

A single missed call can be a job lost to the next company that picks up. Answering costs a fraction of what one missed emergency does.

Education & Insights

Guides to stop leaking revenue.

Two navy rate cards on a cream desk, one marked $150 and one marked $1,500
Buying Guide8 min read
Why Some HVAC Answering Products Cost $150 and Others Cost $1,500

Cristobal Dupuis

Read article
Two speech bubbles, EN and FR, connected to one navy telephone
Ontario6 min read
English and French on the Same Phone Line: What Bilingual Intake Actually Requires

Cristobal Dupuis

Read article
A navy guardrail beside a phone, the agent blocked from three actions
Playbook6 min read
What the Receptionist Is Forbidden to Do (On Purpose)

Cristobal Dupuis

Read article
See all guides