A fixed safety script
Sparks, smoke, burning, or a shock stop the call and trigger the same bounded message and an immediate callback request, every time, in English or French.
AI receptionist for electrical contractors
Electrical calls split cleanly into two kinds: routine work that should be booked, and calls where the only right answer is a person calling back now. Right On Call picks up the calls you miss and treats those two kinds very differently. It never improvises on a safety call.
Keep your number. If you are free, you take the call like you always have. These are the moments the phone rings out anyway, and the ones Right On Call is built to catch.
Answering a phone is the last thing you should be doing.
Two hands on the fixture, phone on the truck.
Every line rings at once when the power comes back wrong.
Space heaters and lights trip circuits after the office closes.
When a missed call costs the most
Typical lists. Yours is written with you at setup.
How the call goes
IllustrativeOne of our outlets just sparked and now there’s a burning smell.
For your safety, please stop using the item right now. If you smell gas, and it’s safe to do so, please leave the area and call your gas utility or 911 from outside. I’m going to flag this so our team can call you back right away.
What’s the best number to reach you on?
This number is fine.
Thank you. Our team has been flagged and will call you back right away.
Sparks, smoke, burning, or a shock stop the call and trigger the same bounded message and an immediate callback request, every time, in English or French.
EV chargers and panel upgrades are booked as estimate visits against your real calendar. The receptionist never names a price.
When a visit books, the follow-up text asks for a photo or short video. When the caller replies, it lands on the job and your on-call phone.
The missed-call math, per month
Only if it does not improvise. Right On Call stops the normal call on any mention of sparks, smoke, burning, or a shock, reads a fixed safety message, takes a callback number, and flags the call for an immediate human callback. It gives no other safety advice.
Yes. Panel upgrades, EV chargers, and other quoted work are booked as estimate visits against your live calendar. The receptionist never gives a price.
Yes. If a caller starts in French, the receptionist continues in French, including the safety message.