Field service
Live todayMost Ontario 1–10 tech shops already live in Jobber. What they are missing is someone on the line during the hour the office is empty and the public number still rings. Right On Call answers that line. Connect Jobber from the dashboard and the call is waiting on the board you already run.
The caller’s name, callback number, and email if they gave one, for the client. For the job: a title made of the appliance or system and the caller’s name, and instructions holding the call summary, each item with its brand and the issue described, the priority, and the Right On Call call id.
A Jobber client, found by the caller’s phone (or email, or name) and created if there is no match, and a Jobber job on that client. It happens once the call has ended, in the background, for any call that captured a name and a number, booked or not. A hang-up with no details writes nothing.
Roster, job costing, invoicing, and which tech gets the truck stay in Jobber. We don’t sync your board the other way, assign a crew, or set a visit time. Disconnecting on our dashboard also disconnects the app inside Jobber.
If you answer the call yourself, Right On Call never hears it and nothing is written. If you miss it and the receptionist answers, the job lands in Jobber right after the call ends, while you are still on site.
The write is the same at any hour. The receptionist books the call or takes the details overnight, and the client and job are waiting in Jobber when the office opens.
The shop connects its own Jobber account. It takes a few minutes and no code.
Sign in to the Right On Call dashboard as the shop and open Integrations.
Sign in to Jobber when prompted and approve access for Right On Call.
You come back to the dashboard. The next finished call can write the client and the job. There is no restart and no extra step.
Call the line, give a name and a problem, then look for the client and job in Jobber.
No. Jobber ships a native receptionist on Grow and Plus. Right On Call is a separate, done-for-you voice build for shops that want a bespoke Ontario script, postal-code checks, and a write into Jobber, or that aren’t on the plan that includes Jobber’s bot.
No. The client and job are created right after the call ends, from the same details the agent captured. If Jobber is down, the call is still in your dashboard, and a booked job still texts your on-call number.
No. You connect from our dashboard. A Marketplace listing needs Jobber’s approval, and we have not been approved for one.
Jobber connect is in the published plan. Housecall Pro, ServiceTitan, and other field-service adapters are still scoped as setup work. It isn’t a hidden line item after you are live.
