Right On Call vs Davinci Virtual: Business-Hours Receptionists vs 24/7 AI

Where Davinci Virtual wins

A real person answers during staffed hours.
A low entry price for a human receptionist.
Virtual office services from the same vendor, if you need an address too.

Where Right On Call wins

Answers at 9 PM, on weekends, and on holidays, at the same rate.
200 minutes for $199 CAD, against about 50 minutes for US$129.
Trade triage, postal-code checks, and booking against your live calendar on every plan.
Writes the client and the job into Jobber.
English and French on every call, not only on the higher tier.

The 9 PM call that rings out

The same call, followed through both products. Nobody at the shop could get to it.

Davinci Virtual

1At 9 PM, outside the staffed hours reviews describe, the call goes to voicemail or an automated line
2The caller leaves a message, or calls the next listing
3Next business day, someone returns the call
4If the caller already booked elsewhere, the job is gone

Right On Call

1You had your rings to pick up and couldn’t
2The receptionist answers as your shop, in English or French
3Triage: a no-heat call is urgent, a tune-up isn’t. Postal code checked
4A real open time is booked, or your on-call phone gets the job by text
5On a booking, the caller gets a confirmation text and a request for a photo

Side by side

Davinci Virtual compared with Right On Call
Topic	Davinci Virtual	Right On Call
Price	About US$129 a month for 50 minutes, per reviews	$199 CAD a month for 200 answered minutes, then $0.70 CAD a minute
Going over	US$1.75 a minute on Business, US$2.50 on Premium	Billed to the second. Going over never moves you to a bigger plan
Hours	Weekdays, about 8 AM to 8 PM Eastern, per reviews	Every hour, every day, same rate
Who answers	Live human receptionists	AI, with escalation to your own team by text
Booking	Appointment scheduling on Premium	Live Cal.com or Calendly availability. It cannot offer a time the calendar didn’t return
Emergency triage	General screening	Emergency vs routine rules written for your trade. Gas, smoke, or spark reports get a bounded safety script and a human callback
Field-service tool	Check current integrations	Jobber connect in the plan: the call creates the client and the job. Housecall Pro and ServiceTitan on request
Languages	Bilingual receptionists on Premium	English and French on every call. Others on request
Currency	US dollars	Canadian dollars

Check the hours before the price

For a home-service shop, the calls that ring out are mostly not 10 AM calls. Someone is usually around at 10 AM. They are the calls at 7 PM, at 11 PM, on a Sunday, and in the first cold night of the year.

Independent reviews describe Davinci’s live receptionists as working weekdays, roughly 8 AM to 8 PM Eastern, with calls outside those hours going to voicemail or an automated system. Ask Davinci for its current hours and what a caller hears outside them before comparing prices. A cheaper minute that is not staffed at 9 PM doesn’t catch the 9 PM call.

Right On Call answers every hour of every day at the same rate, because the agent doesn’t clock out. During the day you keep answering first; it picks up what rings out.

What a minute costs

Davinci Business 50, in planabout US$2.58
Davinci Business, past the planUS$1.75
Davinci Premium, past the planUS$2.50
Right On Call Essential$0.70 CAD
Right On Call Managed$0.60 CAD

Davinci figures are US dollars. The overage rates are from Davinci’s own FAQ; the plan prices are from independent reviews. Ours are Canadian dollars, and going over our plan is a flat per-minute rate.

What Davinci Virtual costs

In US dollars. Reviews list Business plans at about $129 a month for 50 minutes and $239 for 100, and Premium plans at about $249 for 50 and $319 for 100, with Premium adding appointment scheduling and bilingual receptionists. Davinci’s own FAQ puts extra minutes at $1.75 on Business plans and $2.50 on Premium. Reviews disagree on whether there is a setup fee, and some report a 30-day written notice to cancel.

Right On Call is on the pricing page, in Canadian or US dollars, with what each tier doesn't include.

Where both sit in the market

Message → job in your tools

You build it, it booksBuilt for you, it booksYou build it, you get a messageBuilt for you, you get a message

You build it → built for you

Our read of the market, not a measurement. Across: who builds the call flow. Up: whether the call ends as a message or as a job in your own tools. Davinci Virtual is highlighted.

Choose Davinci Virtual if

Your calls come in during office hours and a person must answer.
You also want a virtual office address.

Choose Right On Call if

The calls you lose come in after hours and on weekends.
You want the call to end booked, not as a voicemail.

Built for the calls you miss, not to replace the people who answer

Right On Call can answer every call if you want it to. That isn’t what it is built for. It is built so that a call you would have missed, on a roof, in a crawlspace, at lunch, after 5, on a Saturday, gets picked up and ends as a booked job instead of a voicemail nobody returns.

Why Right On Call →

Right On Call vs Davinci Virtual: questions

Does Davinci Virtual answer after hours?

Independent reviews describe its live receptionists as staffed on weekdays, roughly 8 AM to 8 PM Eastern, with calls outside those hours going to voicemail or an automated system. Ask Davinci for its current hours. Right On Call answers at any hour, every day.

Get a Free Missed-Call Audit Talk to Maya, our demo line

Sources

Davinci Virtual details come from its published pages and independent reviews as of October 28, 2026. Plans change; check theirs before you decide. If something here is out of date, email hello@rightoncall.com and we will correct it. Product names are trademarks of their owners. Right On Call isn't affiliated with or endorsed by Davinci Virtual.

Right On Call vs Davinci Virtual.